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The coronavirus disease 2019 (COVID-19) epidemic poses a threat to the everyday life of people worldwide and brings challenges to the global health system. During this outbreak, it is critical to find creative ways to extend the reach of informatics into every person in society. Although there are many websites and mobile applications for this purpose, they are insufficient in reaching vulnerable populations like older adults who are not familiar with using new technologies to access information. In this paper, we propose an AI-enabled chatbot assistant that delivers real-time, useful, context-aware, and personalized information about COVID-19 to users, especially older adults. To use the assistant, a user simply speaks to it through a mobile phone or a smart speaker. This natural and interactive interface does not require the user to have any technical background. The virtual assistant was evaluated in the lab environment through various types of use cases. Preliminary qualitative test results demonstrate a reasonable precision and recall rate. 

Alzheimer's disease (AD) poses serious challenges for both patients and their family caregivers. In this paper we present the design, development, and evaluation of an ontology model, ADCareOnto, to assist family caregivers providing personalized care for persons living with AD. ADCareOnto includes top-level categories, concepts, and relations about informal care for persons with AD. To enable personalization in care, ADCareOnto also includes a comprehensive user profile modeling that includes various characteristics of both AD patients and caregivers. AD care thus can be tailored based on the user's unique concerns, preferences, and needs. We verified and validated the design of ADCareOnto and evaluated it using a real use case. The results support the quality of its content and techniques.